Warranty Service

Emily who deals with customers and clients is an absolute gem. She is very friendly and helpful and has a smile in her voice. Thanks for your help today Emily.

Very happy with service. I was panicking at first when it broke down but after speaking to Emily, she was really helpful.

Customer support (Emily) was amazing and got on to our case immediately and organised a full replacement and install within a fortnight of contacting. It was seamless and smooth, thank you so much for the help.

The technician fixed the problem on my cooktop. I'm happy with the service he provided

I have had an amazing experience with the support team at Goldline. I originally purchased the stainless steel gas cooktop, it had an issue with the auto ignition shortly after installation. It was handled promptly and rectified. A second issue popped up so I reached out again. It was handled again with the same promptness and resolved to my utmost satisfaction. I didn't have to borrow, beg or steal for a resolution, unlike many other companies I have dealt with over the years where you have to jump through a series of hoops just to get heard or believed. My main reason for purchasing from Goldline was because they are an Australian owned and operated company and have been around for a while now. I am so glad I did!!