Hesh
May 14, 2026
Emily who deals with customers and clients is an absolute gem. She is very friendly and helpful and has a smile in her voice. Thanks for your help today Emily.
LINA
April 17, 2026
Very happy with service. I was panicking at first when it broke down but after speaking to Emily, she was really helpful.
DAVID
February 18, 2026
Customer support (Emily) was amazing and got on to our case immediately and organised a full replacement and install within a fortnight of contacting. It was seamless and smooth, thank you so much for the help.
ANONYMOUS
February 17, 2026
The technician fixed the problem on my cooktop. I'm happy with the service he provided
Sue
February 16, 2026
I have had an amazing experience with the support team at Goldline. I originally purchased the stainless steel gas cooktop, it had an issue with the auto ignition shortly after installation. It was handled promptly and rectified. A second issue popped up so I reached out again. It was handled again with the same promptness and resolved to my utmost satisfaction. I didn't have to borrow, beg or steal for a resolution, unlike many other companies I have dealt with over the years where you have to jump through a series of hoops just to get heard or believed. My main reason for purchasing from Goldline was because they are an Australian owned and operated company and have been around for a while now. I am so glad I did!!
STEVE
January 18, 2026
The fault with a burner not lighting was taken seriously ... massive friendly communication and great techs who fixed the problem easily at no charge.
MOHAMMED
November 25, 2025
My overall experience with Goldline's customer support team was amazing. I got a reposne in a very short time and my request was addressed very efficiently
NASRA
November 12, 2025
Amazing customer service!
The staff are so helpful and always go out of their way to satisfy customers especially Emily, who was exceptionally helpful and went above and beyond to assist.
MACEY O’BRIEN
February 21, 2023
Absolute first class product AND customer service at a fraction of the price of some of their competitors.
I absolutely could not be more impressed! I have worked with white goods manufacturers in the past and can not fault how accommodating and flexible the team at Goldline are.
Best Stove Top we have ever had. I cannot recommend them highly enough.
ZACK WINSTON
February 21, 2023
Spoke with Jagtar from Goldline and got nothing but excellent service, he really went above and beyond my expectations.
I have purchased a new 3 burner (Dual Control Wok) cook top, it not only looks awesome but the way that I can fit two woks and heat rice at the same time, has changed how I cook for my family everyday. I am no longer juggling pans or serving cold dishes. Thanks again Goldline and Jagtar!

